How does this website use cookies?
We use cookies on this website for two main purposes:

First, we use them to monitor activity on and general use of the website. This helps us ensure that the website is as user-friendly and helpful as possible.

Secondly, we use them to store information about your specific activity on the website, such as preserving information as you make a booking, and maintaining information about your booking history and preferences.

Additionally, we use Google Analytics and Google Tag Manager to analyze the use of this website. Google Analytics generates statistical information relating to the website by means of cookies, which are stored on users' devices. Google's privacy policy is available at: 
Google Privacy Policy

We also use Microsoft Clarity to analyze and understand how visitors use our website. Microsoft Clarity provides behavioral metrics, heatmaps, and session replays to help us improve user experience and our services. Information on how Microsoft collects and uses data can be found here:
Microsoft Privacy Statement

We also use Brevo tools on our website to support email sign-ups, marketing automation, and visitor tracking. These tools may place cookies or similar technologies on your device to help us measure engagement, improve our communications, and personalize marketing activities, subject to your consent where required. For more information, please see https://www.brevo.com/legal/privacypolicy/.

Disabling cookies
Most browsers allow you to disable cookies. Information on how to do this is usually available via your browser's 'help' menu. Please note, however, that disabling cookies may negatively impact your use of this website, and will prevent us from storing the information we need to process bookings or purchases.

Our cookie policy
By using this website, you agree to our use of cookies as described in this policy.

Email Marketing & Your Personal Data
If you have given us your consent, Eco Tree Hotel Hong Kong may send you marketing emails including newsletters, special offers, and news about our hotel and Hong Kong events.

Consent: We only send marketing emails to guests who have actively opted in — by ticking the marketing consent box during booking or check-in, or by subscribing through our website sign-up form. We never add you automatically.

How we send emails: We use Brevo as our marketing platform. When you submit your information through our sign-up forms or subscribe to our communications, your personal data may be transferred to and processed by Brevo on our behalf for email marketing, contact management, and communication purposes. For more information, please see Brevo's Privacy Policy.

Your rights: You can withdraw your consent and unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting us at marketing@ecotreehotel.com.hk. We will stop sending you marketing messages immediately.

Data retention: We retain your contact details only as long as you remain subscribed, and we periodically review consent to keep our records accurate.

Transactional emails: Booking confirmations, payment receipts, and check-in information are not marketing and may be sent as a necessary part of your stay.